Terms & Conditions

TERMS & CONDITIONS

1. TERMS OF WEBSITE USE

These terms and conditions govern your use of our website,www.neonvibes.co.uk ("our site"). By accessing and using our site, you accept and agree to comply with these terms. If you do not agree, please do not use our site.

2. INFORMATION ABOUT US

www.neonvibes.co.uk is operated by The Sign Group Ltd t/a Neon Vibes® ("we", "us", "our"). We are registered in England and Wales under company number 6754012. Our registered and trading address is Unit 3 Maple Park, Lowfields Avenue, Leeds, West Yorkshire, LS12 6HH. Our VAT number is 944 0973 07.

3. ACCESS TO OUR SITE

We provide access to our site on a temporary basis and reserve the right to withdraw or modify services without notice. We are not liable if our site is unavailable at any time.

You are responsible for ensuring that anyone accessing our site through your internet connection is aware of and complies with these terms.

4. INTELLECTUAL PROPERTY RIGHTS

We own or license all intellectual property rights in our site and its content. You may print or download extracts for personal reference only. Modification, commercial use, or distribution of any content requires our prior consent.

5. RELIANCE ON INFORMATION

Content on our site is for general information purposes only and should not be relied upon as professional advice.

6. CHANGES TO OUR SITE

We update our site regularly and may change or suspend access at any time.

7. OUR LIABILITY

We do not guarantee the accuracy of information on our site and exclude liability where legally permissible, including but not limited to:

• Loss of income or revenue

• Loss of business, profits, or contracts

• Loss of anticipated savings or data

• Indirect or consequential loss

This does not affect our liability for death or personal injury caused by negligence or fraudulent misrepresentation.

8. PRIVACY POLICY

We process personal data as outlined in our Privacy Policy. By using our site, you consent to such processing.

9. TRANSACTIONS THROUGH OUR SITE

Contracts formed through our site are governed by our general terms and conditions.

10. SECURITY

You must not introduce viruses, attempt unauthorised access, or attack our site. Breaches will be reported to authorities, and your right to use our site will be terminated immediately.

11. THIRD-PARTY LINKS

We are not responsible for third-party websites linked to or from our site.

12. JURISDICTION & APPLICABLE LAW

These terms are governed by English law, and any disputes will be subject to the non-exclusive jurisdiction of the English courts.

13. VARIATIONS

We may revise these terms at any time by updating this page. Users should check this page periodically.

14. CONTACT US

For any concerns regarding our site, please contactsupport@neonvibes.co.uk.

 

GENERAL TERMS & CONDITIONS OF SALE

1. DEFINITIONS

• "Buyer" refers to the entity placing an order.
• "Company" refers to The Sign Group Ltd t/a Neon Vibes®.
• "Goods" refers to products supplied by the Company.

2. APPLICATION OF TERMS

These terms apply to all sales and override any terms the Buyer attempts to impose. Orders are only accepted upon written confirmation from us.

3. PRICING & PAYMENT

Prices are exclusive of VAT and delivery costs unless stated otherwise. Payment is due within agreed terms. Late payments may incur interest.

4. DELIVERY

We will make reasonable efforts to deliver on time but are not liable for delays. Risk passes to the Buyer upon delivery.

5. NON-DELIVERY & RETURNS

Claims for missing or damaged goods must be made in writing within 2 days of receipt. Returns are subject to approval and may incur restocking fees.

6. RISK & OWNERSHIP

Ownership remains with us until full payment is received. If the Buyer becomes insolvent, we may reclaim the goods.

7. WARRANTIES & LIABILITY

We warrant goods for 24 months against defects in materials or workmanship. Extended warranties are available for purchase.

8. LIMITATION OF LIABILITY

We are not liable for indirect or consequential losses, loss of profit, business, or goodwill.

9. FORCE MAJEURE

We are not liable for failure to fulfil obligations due to circumstances beyond our control, including but not limited to natural disasters, strikes, or governmental restrictions.

10. JURISDICTION

This contract is governed by English law. Disputes will be resolved in English courts.

11. COMMUNICATIONS

All communications must be in writing and sent to the registered office address.

12. ASSIGNMENT

The Buyer may not assign, transfer, or subcontract its rights or obligations under these terms without prior written consent from the Company. The Company reserves the right to assign or subcontract its obligations without Buyer consent.

13. GENERAL

• Time is of the essence for all Buyer obligations.
• Each right or remedy of the Company is without prejudice to any other rights or remedies.
• If any provision of these terms is found to be invalid or unenforceable, the remaining terms remain in full force.
• Failure to enforce any term does not constitute a waiver of that or any other term.
• Third parties have no rights to enforce these terms under the Contracts (Rights of Third Parties) Act 1999.

14. COMMUNICATIONS

• All notices must be in writing and sent by hand, prepaid first-class post, or email.
• Communications sent by post will be deemed received two days after posting (excluding weekends and public holidays).
• Communications sent by hand will be deemed received on the day of delivery.
• Emails will be deemed received if acknowledged by the recipient or responded to.